Celebrating the Women of Compass: Tiffany Faison
This year’s Women’s History Month theme is “Providing Healing, Promoting Hope.” How do you promote hope?
I like to use my own story with Compass to inspire hope in others that this is a place to grow professionally. I started as an hourly Associate, and I still remember when my manager asked me if I would be interested in a salaried manager role in a new location. Not only did she think I was ready for the job, but she said our client requested me for the project. It was validation that being a good person, doing the hard work, and building genuine relationships make a real impact. That confidence in me helped shaped the way I train future leaders and encourage people on my team. There is opportunity here. No matter where you start in the company you can advance if you put your mind to it.
How would you describe your leadership style?
Every single person on my team is there for a reason. They all have a purpose, and each one brings something to the table regardless of their role or title. We need each other to succeed. As an example, the dishwasher is critical to food safety. Every person deserves to be respected and treated fairly because they all help create a well-rounded operation. I want every Associate to understand they have a voice on this team. Sometimes people just need someone to listen to them, and I listen without judgment. You never know what others are going through unless you listen, so I always make time to really listen to my people.
What words do you live by?
“Treat people the way you want to be treated.”
It might sound corny, but I try to apply that everywhere, whether I am dealing with a customer on the phone or I’m standing in line at the grocery store. You never know what effect you will have on someone, so that’s why I always try to be fair and keep others’ best interests at heart. I have had some great managers over the years who have shown me what it takes to run the business well and also be genuine and kind to our associates, and I hope I can be that person for someone else.
What advice, what advice do you have for other women who are looking to break into this field?
I encourage others to set goals and expectations but not limits for themselves. You might be able to go beyond your imagination, so stay open to the opportunities. Women tend to limit themselves and question whether or not they can do something. They have to juggle responsibilities at home and at work. I’ll be honest, balancing things can be a struggle sometimes – for instance, I have to limit checking emails from my phone. I’m still a work in progress in that regard, but women are stronger than they know. Look around, women are running the world right now, so believe that the sky is the limit.