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Emergency Information & Additional Associate Resources

The safety and health of our associates, clients, and guests is always Compass Group’s highest priority. Following is emergency information and resource hotlines available for our Associates.

Fire/Police/Paramedics: 911

In a life-threatening situation, always call 911 first

Crisis Hotline


Report a unit crisis situation (fire, employee hospitalization, food safety issues and foodborne illness, workplace violence, product tampering, natural disasters, explosion, flooding, strike, crime incidents, etc.).

One HR Number

1-877-311-HRHR (4747)

Contact the One HR Number during regular business hours for questions or concerns that include: Employee Benefits, Leave of Absence, Employee Relations, Payroll.

Compass Technology Service Center/IT Help Desk


Computer replacement, POS issues, technology systems assistance

Employee Assistance Program (EAP)


Offers associates help with stress, depression, anxiety, grief, loss, marital and family issues, legal concerns, and much more. EAP is free and confidential. Compass Group associates and their family members can also log on to Health Advocate to access help and information. Administered by Health Advocate.

SpeakUp! Hotline


Compass Group’s confidential reporting program to raise a concern about an activity or behavior at work that you feel may be improper, unsafe, unethical or illegal. Associates can access the program 24/7 365 days a year via hotline (1-800-498-2954) or online portal.

Workplace Safety


Vehicle incident, property damage, customer or associate injury

MyCompass for Managers

To access unit-specific information and procedures, please visit our intranet, MyCompass. You will need your login name and password to access additional emergency and crisis information.