Celebrating Services Appreciation Week: Coreworks Elevates Housekeeping Excellence
In the ever-evolving senior living landscape, maintaining a clean, safe, and welcoming environment is more important than ever. That’s where Coreworks steps in—a company founded to meet the increasingly complex needs of senior living, behavioral health, and healthcare communities – and a member of the Compass family. With an exclusive focus on environmental services, Coreworks is redefining support operations by prioritizing infection control, high-level compliance, and purposeful care.
One shining example of this mission in action is at Ingleside at King Farm, where a longstanding commitment to cleanliness and care has been elevated through a successful partnership with Coreworks. Leading the charge is Claudia Rivera, Environmental Services (EVS) Manager, who began her journey at Ingleside 15 years ago as a housekeeper. Now at the helm of the EVS team, Claudia exemplifies leadership rooted in hands-on experience, empathy, and growth.
“I started as a housekeeper, and now I manage the whole department. It’s been an incredible journey of learning,” Claudia reflects.
Under Claudia’s leadership, the Ingleside team provides a full spectrum of housekeeping and laundry services, including deep cleans, carpet care, personal laundry, and daily cleaning for residents in assisted living. What sets this team apart is not only their technical excellence but their human touch—regular, friendly interactions with residents help build community and foster trust.
The partnership with Coreworks has further strengthened the program, bringing structure, high-level training, and leadership development to the forefront. Claudia highlights that the support Coreworks offers has helped streamline operations and enhance job satisfaction for her team.
“Coreworks has been an excellent partner. From the start, they brought in the resources we needed to succeed. Our operation is now running more smoothly than ever.”
Key to this success is Derrick, Director of Environmental Services at Coreworks, whose mentorship has had a lasting impact. By empowering Claudia to lead while providing her with tools for professional development, Derrick has helped her grow into an even stronger manager.
“He’s given me the autonomy to lead but always guides me when I need it. Thanks to Coreworks, I’ve taken part in leadership training that’s sharpened my skills and boosted my confidence.”
Training is a cornerstone of the Coreworks approach. The team at Ingleside benefits from rigorous, consistent instruction on topics like workplace safety, sexual harassment prevention, active shooter awareness, and cleanliness protocols. This dual focus on technical preparedness and regulatory compliance ensures the team is ready to meet the high standards of modern senior living.
As the demand for skilled, reliable environmental services continues to rise, Coreworks proves that excellence starts with empowered people, smart processes and a mission-driven mindset.
“At the end of the day,” Claudia says, “we’re not just cleaning—we’re creating a home. That’s what makes this work meaningful.”
Through their partnership with Coreworks, Ingleside at King Farm is a standout example of how investing in people, training, and support leads to cleaner spaces, happier teams, and better experiences for everyone.