Compass Group USA Celebrates Services Appreciation Week: The People Creating the Experience

May 11, 2025

During the third annual Services Appreciation Week May 11–17, Compass Group USA is recognizing incredible people who, day in and day out, ensure the environments where we live, work, heal and learn are clean, safe and thriving. A cornerstone of Compass, we proudly celebrate 70,000 remarkable support services employees who strengthen community with their expertise, dedication and passion while driving innovation, sustainability and future growth.

“At the foundation of every guest experience is the quiet excellence of our services teams. While they often work behind the scenes, their impact is front and center in everything we do,” said Palmer Brown, CEO of Compass Group North America. “Our continued growth and success are built upon their expertise and commitment to service excellence.”

These unsung heroes create seamless, welcoming experiences for clients and customers across corporate, education and healthcare sectors while also pioneering the future of services. From smart facility management to data-driven insights, these experts lead the industry with cutting-edge technologies that boost efficiency, champion sustainability and increase guest satisfaction.

With nearly 20% of our workforce dedicated to support services, our teams manage 1.9 billion square feet every day across the U.S. To each one — we see you, we celebrate you, and we thank you. Here’s to your excellence and to building continued success and growth, together.

Follow #ServicesAppreciationWeek all week on social media as we celebrate these extraordinary teams!

Meet the Sectors Leading the Way:

  • Crothall Healthcare: The premier name in healthcare support services, Crothall serves over 1,300 healthcare clients across 46 states with an impressive 97% retention rate, contributing to the industry leadership of Compass One Healthcare.
  • ESFM: Our corporate Integrated Facilities Management division, ESFM, offers high-performing solutions in maintenance, cleaning, and sustainability, winning accolades such as the George Graves Award for Facility Management Achievement.
  • SSC Services for Education: Enhancing learning environments with best-in-class custodial, maintenance, and grounds management, SSC has more than 50 years of expertise serving quality-focused educational institutions.
  • TouchPoint Support Services: Revolutionizing healthcare hospitality by integrating food and support services to deliver a warm, comforting experience for patients, residents, staff, and guests.
  • ESS North America: Catering to some of the most remote and rugged environments, ESS ensures seamless food and support services from coastal logging camps to energy sector operations across Canada.
  • Coreworks: Exclusively focused on the senior living, behavioral health, and healthcare industries, Coreworks elevates infection control, compliance, and service quality to safeguard vulnerable communities.